Thursday, August 15, 2013

A Town in Heaven: Dusit Thani Group and the Asian Tourism Boom

The "Town in Heaven"
Earlier last century, King Rama VI of Thailand had a vision of hotels which could literally be a town in heaven. This vision was the birth of Dusit Thani Group (aka Dusit International) as “Dusit Thani” literally means “a town in heaven”.

Founded in Bangkok in 1948, Dusit Thani Public Company Limited trades on the SET stock exchange. It is currently priced attractively at THB64 per share. The company’s vision is to make Dusit Thani one of the world’s most valued hospitality brands across the luxury hotel segment. It is well on its way with 22 hotel properties in Thailand and overseas. Dusit Thani Bangkok was the company’s first hotel and is still the flagship hotel. The second property acquired became Dusit Thani Pattaya, their first resort hotel. In 1995, Dusit Thani acquired their first overseas hotel in Manila. Dusit has also opened some hotels in India and China, with several more in the pipeline. Their strategic plan is to build from its strong base in Thailand to focus expansion on Asia, especially emerging regions of hospitality in the Middle-East, India, China and Africa. More specifically their future projects include:
·         Expansion in UAE, Saudi Arabia, Bahrain, Qatar and Oman;
·         Dusit recently signed a 10-project joint venture with a Chinese partner to build hotels in Shanghai, Kunming, Chengdu, Chongqing and Hainan;
·         Domestically, the company is launching a hotel in Khao Yai National Park, a world heritage site, in 2013;
·         The company will open a hotel in Nairobi at the end of 2013, making it the first Asian brand to have a hotel in an African city.
All together, Dusit’s plan is to have 50 properties worldwide by 2018. They are determined to grow as a niche international player specializing in the luxury segment of the market, whilst maintaining its deep Thai roots resulting from its 60 year history. In preparation for the ASEAN economic community’s commencement in 2015, its education division founded Dusit Thani College in 1993. It has links with leading hospitality educator Lyceum of the Philippines University and Le Cordon Bleu (world’s largest distinguished culinary arts institute). The Lyceum of the Philippines University, with 4,000 students enrolled yearly, gives Dusit access to a low-cost hospitality talent pool with crucial English language skills. The opening of the AEC will enable this talent pool to circulate throughout the ten countries. In addition, 2007 saw the opening of Le Cordon Bleu Dusit Culinary School, the first of its kind in Southeast Asia. Furthermore, the company’s sales organization is highly effective with dedicated China, Japan, Russia, and Korea sales teams and an additional 30 sales networks worldwide. In Q1 2013, Dusit International achieved revenue of THB1.42 billion, up 27% from last year, for a net profit of THB162 million, up by 138%.
Dusit Thani Dubai

One of the dangers for Dusit Thani will be the many established developed market hotel chains focusing on Asia for expansion. Starwood Hotels and Resorts Worldwide has 153 pipeline projects in Asia, while InterContinental Hotels Group (IHG) plans to double its Southeast Asian presence. Accor is also planning for 45% of its 104,000 new rooms to be located in the Asia-Pacific region. The Marriott also has 58 hotels under development in order to add 16,000 new rooms to the Asia-Pacific region, whilst Shangri-La is planning to open 13 new hotels in Asia just this year. Meanwhile, major Asian hotel chains are intensifying efforts to become major global hotel operators. I think Dusit Thani have the right strategy of focusing on emerging hospitality hotspots. Others such as Taj Hotels of India are seeking to export its brand to developed markets where they already have Taj Boston and The Pierre in New York. Conversely, Jin Jiang Hotels (China’s largest hotel operator) is planning cautiously by first entering JVs with international operators to manage some of their domestic properties in order to learn from them before venturing abroad.
So what is behind all these expansion plans? Rapid economic growth across the Asian region has fuelled a burgeoning middle-class that provides higher demand and higher requirements for quality travel services. More recently, occupancy rates for rooms in Asia have been around 70% with revenue per available room down slightly by 2% to US$91. Yet by 2015, Asia-Pacific should overtake the Americas to become the world’s second largest tourism region (measured by arrivals), after Europe. Within Asia, the major destinations are China, Hong Kong, Malaysia, Thailand and Singapore. Growth in hospitality services demand should be around 6.4% annually until 2020, despite the global financial crisis, compared with forecast growth rates of 3.8% for the Americas and 3.1% for Europe. In addition, Asian countries are competing harder for tourist cash with new attractions. Shanghai announced in 2009 a Disneyland, whilst Singapore opened two resorts – Marina Bay Sands and Resorts World Sentosa in 2010. Similarly, Macau continues to open more casinos to keep ahead of Las Vegas and Thailand develops tourist traps like Asiatique in Bangkok and the Sanctuary of Truth in Pattaya. Yet, whilst these countries are competing with each other, these new attractions all complement each other by attracting tourists to the region who may then go on to neighbouring countries. Currently there are 2.15 million rooms in Asia-Pacific in 976 hotels, with 172,000 rooms under construction.

Most Popular Cities by Arrivals
City
Visitors (millions)
Bangkok
15.98
London
15.96
Paris
13.92
Singapore
11.75
New York City
11.52
Istanbul
10.37
Dubai
9.89
Kuala Lumpur
9.2
Hong Kong
8.72
Barcelona
8.41
Seoul
8.19
Milan
6.83
Rome
6.71
Shanghai
6.5
Amsterdam
6.35
Tokyo
5.8
Vienna
5.37
Taipei
5.19
Riyadh
5.05

 
Most Popular Tourist Countries
Country
Number of Visitors (millions)
Amount spent per person (USD)
France
83
645.8
USA
67
1883.6
China
57.7
866.6
Spain
57.7
968.8
Italy
46.4
888
Turkey
35.7
719.9
Germany
30.4
1253.3
United Kingdom
29.3
1249.1
Malaysia
26
808
Russia
25.7
435.8
Austria
24.2
781
Ukraine
24
208.7
Hong Kong
23.8
1348.7
Mexico
23.4
542
Thailand
22.4
1343.8



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